CRMs are crucial for interaction with your current and future clients and customers. A powerful, smart CRM can help you get a bird’s-eye-view of your entire customer base, and give you the tools and software that you need to drive sales, increase your market share, and grow your business.
And Microsoft Dynamics does just that. This CRM has been designed from the ground up with big businesses in mind – but its scalability and flexible packaging options allow it to be used by companies of any size.
In this article, we’ll take a look at some of the reasons why Microsoft Dynamics is a smarter CRM – a powerful tool built for big businesses that can allow better data analytics, relationship management, and higher profits.
Built On The Cloud
Cloud architecture isn’t the future – it’s now. It’s estimated that 95% of IT infrastructures incorporate cloud computing and cloud architecture in some capacity. The advantages are clear – lower costs, easier upgrades, and higher availability and reliability, to name just a few.
Microsoft Dynamics is built entirely on the cloud. The powerful, web-based platform is built to be accessible from any computer at any time, allowing for ultimate flexibility and agility. End users can be confident that they can access mission-critical information at any time, and IT staff can rest easy, knowing that their data is safe and secure in the cloud.
High Availability Design
Availability is crucial in the world of IT. Availability refers, simply, to how often a server or a piece of IT infrastructure is taken offline – whether by an accident, equipment failure, or just a scheduled upgrade or maintenance patch.
Cloud architecture allows Microsoft Dynamics AX resellers to provide a powerful, high-availability solution for your CRM needs at a lower rate of cost. Patching is handled automatically, and the cloud-based, flexible infrastructure of this CRM allows for absolute minimum downtime. When you need your data, you’ll have it – guaranteed.
Available With Diverse, Powerful Software Applications
Microsoft Dynamics isn’t just a CRM. This enterprise business software can combine powerful tools and solutions with a CRM package to provide your company with an all-in-one solution for your business needs, including:
- Customer Service
- Field Service
- Project Service Automation
Each individual Microsoft Dynamics application is built to work in total synchronization with the other products in the suite, allowing for a seamless, fully-integrated software solution that can run your entire business, if desired.
Flexible Packages With Scalable Sizing
With Microsoft Dynamics, you get as much – or as little – of the package as you need.
Microsoft Dynamics apps, like the Microsoft Dynamics CRM, can be purchased individually as a company requires them, and you can choose between light-use and full-use pricing options, as well as different editions of the software depending on the size of your business and the number of users.
If you’re looking for a more comprehensive solution, multiple application packages are available that bundle select apps for great cost savings, and are perfect for those big businesses looking for a more comprehensive software suite.
Seamless Integration With Other Microsoft Products
Microsoft Dynamics 365 can integrate with other popular, industry-standard Microsoft products, such as Outlook and Office.
This makes using the Microsoft Dynamics CRM a snap for all employees – tasks that would be done on third-party software platforms can now be done in Excel, Outlook, and other office applications, as the Dynamics CRM allows for easy, seamless integration with these programs.
By increasing your efficiency and allowing you to increase the power of the tools that your employees already use, Microsoft Dynamics integration is truly a game-changer for big businesses.
Find A Microsoft Dynamics Partner Now
All Microsoft Dynamics installations are handled by the experienced team of certified Microsoft Dynamics service partners.
By pairing you with an experienced IT provider and service partner, Microsoft allows you and your company to get a deep understanding of the comprehensive capabilities offered by this CRM software.
And with Microsoft Appsource, you can add additional functionality to enhance your Microsoft Dynamics CRM experience – your Microsoft Dynamics partners can walk you through the additional programs, features, and apps that are available to you on Microsoft Appsource.
So find a partner today. See how the Microsoft Dynamics CRM can change your business – and change your world.