Siteground is a premium web hosting company that currently hosts more than 450,000 domains. It was started by a group of students who use to study at the university. The headquarter of siteground is located in Bulgaria. When they first started, they only have one employee. Siteground offers a variety of web hosting services including shared, cloud, dedicated and reseller hosting.

Pricing and Plans

Siteground offers 3 levels of shared hosting plans with the basic plan called Startup starting at $3.95 per month. The basic plan only allows you to host one website and it is suitable for webmasters who need 10 GB disk space and receive up to 10,000 visits per month. The GrowBig and GoGeek plans allow you to host multiple websites. The GrowBig plan starts at $7.95 per month and provides 20 GB disk space. It can accommodate sites that receive up to 25,000 visits. The GoGeek plan starts at $14.95 per month and provides 30 GB disk space. It is suitable for sites that have up to 100,000 visits.

Siteground does not allows customers to pay for the hosting services monthly. You have to pay for the plan at least 12 months in advance. You can pay for the web hosting services for up to 36 months in advance. If you are not sure whether Siteground is suitable for you, you can sign up for the 1 month trial where you will be charged one month price of the hosting plus the setup fee. If you are satisfied with the hosting after 1 month, you can subscribe to the yearly hosting plan.

Features

Siteground provides cPanel access for webmasters to manage their websites conveniently. You can create unlimited email accounts and MySQL databases. It features free site builder that allows you to build your site in 3 simple steps. The site builder offers drag and drop interface that allows you to easily drop the features such as menu and buttons you want to add to your website template conveniently.

Siteground offers a variety of free security tools to ensure that your website is protected from hackers. Some of the security tools that it offers are SpamAssassin, and IP address blocklists. It includes a free SSL certificate that can be install on your e-commerce store. The SSL certificate is free for the first year. They provide free daily backup for up to 30 backup copies of the site so that you can easily recover your site in case you lost the files.

Siteground provides a free domain for every hosting package that you sign up with them. However, the free domain does not include a free domain privacy. You will have to buy the domain privacy separately if you don’t want people to find out about the registrar information. If you don’t know how to transfer your site, you can contact the customer support as they are offering free setup and transfer. Sign up for Siteground.

Customer Support

There are 3 ways that Siteground allows customers to reach out to them including tickets, live chat and telephone. All the customer support at Siteground are accessible by the customers for 24/7. Siteground guarantee that there will be a representative replying to your ticket in 10 minutes. They offer instantaneous response to customers for the live chat and telephone support.

You only have to wait for a few seconds to get attended by a representative for live chat and toll free telephone support. Siteground receives more than 1,500 tickets and thousands of live chat requests daily. Siteground offers a 30 days money back guarantee policy that allows you to cancel the hosting and receive a full refund within a 30 days period.

Uptime Guarantee

Siteground offers an uptime guarantee of 99.99% so your site will be up for most of the time. The stats shows that there are only about 10 outages every year. Siteground loads webpages faster by several times compared to other web hosting companies. All the shared hosting plans include SuperCacher which allows faster loading of the website. The servers at Siteground are HTTP/2 enabled.

Conclusion

In conclusion, Siteground is a reputable web hosting company that offers regular uptime and fast loading of webpages. It has a team of technical support staff that constantly monitor the server against attacks from the hackers.